FAQ (21)

YES. PAVE works with most any iPhone and Android phones.

YES. You may be having a problem accessing the internet and your phone may not have an adequate Wi-Fi or cellular signal. The solution is to make sure that your mobile phone has a strong signal (Wi-Fi or cellular) before beginning capture. At the completion of capture, make sure that you have or have returned to a strong signal and wait for the inspection processing to complete. Some Wi-Fi connections have a firewall that prevents PAVE from functioning properly. Try disabling your Wi-Fi connection and use cellular instead.

YES. Currently you may sign up for an Enterprise License with full access to PAVE's API. In addition, you can sign up for PAVE Inspect and purchase inspection packages.

YES. There are a number of current use cases for PAVE. Examples include: Trade-ins, The Service Drive, Fleet Management, Merchandising, Setting Up A Buying Center and Private Sellers to name a few.

YES. If you were interrupted during the inspection capture by a phone call, text, email, or some other disruption that caused you to close the inspection, click on the link again in the SMS text message that you used to begin the inspection. Click on Get Started. The system will take you back to where you were in the inspection and ask for the next image in the sequence.

NO. We mask all personal information before processing images or videos, and do not store any personal data. This includes Face, License Plate, ID, VIN and Metadata.

YES. Anyone who has admin privileges can update the vehicle information on any completed inspection by clicking the "EDIT" button on the vehicle listing on the "DASHBOARD" tab. You can also add vehicle options to the KBB value to update the pricing that is displayed.

By automating the vehicle inspection process and providing accurate condition reports, PAVE can help businesses streamline their operations and reduce costs. PAVE can also improve the customer experience by providing faster and more accurate vehicle appraisals.

PAVE's inspection technology platform provides the most accurate condition reports on the market. PAVE provides intelligent damage detection, quality controlled photos in real-time, automated vehicle grading, all with no download required and a simple 3 minute photo capture process. PAVE's platform is also highly customizable, allowing businesses to tailor the inspection process to their needs.

PAVE's products and services primarly address the needs of the automotive industry. Our inspection platform is helpful for a variety of automotive use cases including automotive retail, fleet management, automotive wholesale, and reconditioning.

PAVE offers several products and services, including its flagship PAVE Capture platform, which allows businesses to capture vehicle data and generate condition reports. PAVE also offers a suite of APIs that allow businesses to integrate PAVE's technology into their own software applications.

PAVE integrates with other platforms using its suite of APIs, which allow businesses to access PAVE's technology from within their own software applications.

PAVE's products and services are highly customizable, allowing businesses to tailor the inspection process to their specific needs. Customizable options include capture workflows, user access and permissions, and API integrations.

PAVE's Quality Assurance team ensures the accuracy and consistency of its products and services.

PAVE's grading and reporting system provides users with detailed information about a vehicle's condition, including a grading score, recommended repairs, and high-quality images.

You can set up an expiration timeframe under the key settings. If you don’t, then the sessions will not expire. Whether you wait 2 minutes or 2 days, the SMS link will begin the inspection as soon as you click on it. The SMS link acts as a receipt so that if the user gets interrupted during the capture (e.g. phone call comes in or they get a text/email), all they need to do is return to the SMS, click it again, and it will return them to the "GET STARTED" page. Clicking on "GET STARTED" will take them back to whatever point they were at in the inspection.

PAVE uses advanced algorithms to extract and analyze a vehicle's VIN data and provide accurate and detailed information about its make, model, year, and other specifications.

PAVE's Estimate default values are derived from a proprietary data set, spanning years of data collection from the automotive industry. We meticulously gathered thousands of records to create a comprehensive and generic estimate table suitable for all vehicle types. While the cost of parts remains relatively consistent, labor costs may vary depending on the region. It's important to note that these repair estimate costs are not quotations but rather provide a reliable approximation that leans towards the higher end to allow for flexibility. However, you can customize the values for each of the four repair methods: REPLACEMENT, REPAIR & REFINISH, REFINISH ONLY, and PDR REPAIR (marked as N/A if not applicable) associated with each component. Moreover, you can set the standard labor rate to accurately calculate the total cost for each repair based on the region where the vehicle would be serviced.

PAVE offers a RESTful API that allows businesses to integrate its platform with their existing systems. Webhooks are also available to notify users of certain events in the PAVE platform.

PWA stands for Progressive Web App, a web-based application that can be accessed on mobile devices. Widgets are small applications that can be embedded in a website or mobile device. Shareable links are URLs that can be shared with others to access specific content.

PAVE's API supports various programming languages, including Python, PHP, Ruby, and Java. The API also supports REST and JSON web services.